SHIPPING & DELIVERY

The Brand Barrel is known for delivering luxurious yet affordable made-in-India products.

Shipping Processing & Time:-

After making your payment and confirming your order, your products are delivered within 6-10 working days (excluding weekends and public holidays).

Additional Shipping Guidelines:- 

Be sure to add your correct business or home address for secure delivery.

You cannot cange your shipping address once the order is confirmed. We are not responsible for shipment delays due to incorrect addresses, or any unforeseen weather conditions. 

RETURN & REFUND POLICY

The Brand Barrel offers a 3-day return policy with free shipping. 

We hope you are 100% satisfied with our products! In any case, if you’re not in love with your purchase, we’ll help you with a return and refund process.

Our Policy

We accept returns within 3 days of delivery for items purchased through our websites and social media. The product is eligible for return only if it is in its original condition and packaging.

Refund Process

Please follow the instructions below for returns:-

  1. Send an email to info@thebrandbarrel.com
  2. Place your product back in the shipping box along with your invoice The product must be kept in original packaging with all original documentation provided with purchase.
  3. Our courier representative will collect your parcel from the addresses provided in the return authorization email.
  4. We’ll receive your return within 5-6 working days and process the refund.

Please note that refunds will be issued through the original payment method you select when purchasing your order.

INTERNATIONAL SHIPPING

At The Brand Barrel, we’re excited to share our handcrafted and luxurious treasures with the world! To ensure a smooth and enjoyable experience for our international customers, we’ve outlined our international shipping policy below.

General Information:

  • We currently ship to most international destinations. Due to varying regulations and restrictions, some countries may be excluded. Please contact us if you’re unsure about your specific location.
  • All international orders are shipped via a reliable courier service, ensuring fast and secure delivery.
  • Shipping costs are calculated at checkout based on the weight, dimensions of your order, and your chosen destination. You’ll see the exact shipping cost before confirming your purchase.
  • Import duties, taxes, and customs fees are the responsibility of the customer. Please research any potential charges that may apply in your country before placing your order.

Delivery Times:

  • Estimated delivery times vary depending on your location. Generally, your order should arrive within 5-10 business days, but it may take longer depending on customs clearance procedures.
  • We cannot guarantee exact delivery dates due to potential delays beyond our control, such as customs inspections or inclement weather.

Packaging:

We take great care in packaging your order securely to ensure safe arrival. All items are carefully wrapped and placed in sturdy boxes with cushioning materials.

No Returns or Exchanges:

  • Please note that we do not accept returns or exchanges for international orders due to the complexities and additional costs involved. We encourage you to carefully review product descriptions, dimensions, and materials before placing your order to ensure the product meets your expectations.
  • For your peace of mind, we strive to maintain meticulous quality control and ensure all products are shipped in perfect condition.

Additional Information:

  • We encourage you to carefully review your order details before completing your purchase, including your shipping address and any special instructions.
  • If you have any questions about international shipping, please don’t hesitate to contact us at info@thebrandbarrel.com